Are The Botanicals products safe for pregnant or breast-feeding women?
Both The Dew and The Balm contain black cumin seed oil, which is not recommended for ingesting in large medicinal doses while pregnant or breast-feeding. Please consult with your healthcare professional before use.
Are The Botanical products allergen-friendly?
Neither product contain peanut-derivatives, corn-derivatives, soy, dyes, or fragrances. However, please consult with your healthcare professional if you have any concerns before use.
Who is best suited to use The Botanical Dew or The Botanical Balm?
Please see more information here. If you have any questions, please reach out to us directly at . Skin and hair care are incredibly personal, so if either of our products are not what you're looking for, we will try our best to pair you with another brand and/or product that suits you. No charge to you, no gimmicks, no affiliate revenue - we just want you to be happy in the skin you're in.
Where do you ship?
We typically are only able to ship within the contiguous U.S., but are now testing for shipping to Canada (fees apply)! Please contact us directly at if you live elsewhere and would like to experience The Botanical Dew.
RETURNS & REFUNDS
What is your refund policy?
Due to the current nature of our micro-batch structure, we are unable to accommodate any returns and/or any refunds for any reasons. All sales are final. If you have any concerns about either The Botanical Dew or The Botanical Balm, please contact us at customercare@kietabotanicals BEFORE PURCHASE.
Have a question and don't want to email? ASK HERE!